Playroom is designed to create meaningful social interactions where Users and Hosts can engage in conversations, share experiences, and enjoy a safe online community environment. Hosts on Playroom are carefully selected to foster welcoming and respectful interactions. Hosts are individuals who engage with users on the Platform to create a positive, moderated environment. To ensure safe and enjoyable interactions, Users are expected to follow these Interaction Terms.

Users must adhere to these guidelines when interacting with Hosts to ensure respectful, safe, and constructive experiences:

• Engage Respectfully: Users are expected to communicate with Hosts politely and respectfully, refraining from any language or behavior that could be perceived as disrespectful or offensive.
• Maintain Professional Boundaries: Personal questions or topics that may infringe on the privacy or comfort of the Host are not permitted. Users should engage with Hosts in a manner consistent with Playroom's community standards.
• Follow Platform Guidelines: Users must comply with all Playroom rules, including content standards and moderation guidelines, when interacting with Hosts.

The following conduct is strictly prohibited in interactions with Hosts:

Harassment and Abusive Behavior

Users must not engage in any form of harassment or abusive behavior towards Hosts. This includes, but is not limited to:

• Harassment: Repeated or unwanted contact, including messaging or attempts to engage the Host outside of Platform rules.
• Abusive Language: Use of profanity, insults, or other derogatory language towards Hosts.
• Intimidation or Threats: Any form of threatening or intimidating language or actions toward Hosts is prohibited.

Discrimination and Offensive Language

• Discriminatory Conduct: Users must not engage in or promote any discriminatory behavior, including but not limited to, racism, sexism, homophobia, or hate speech targeting the Host or others on the Platform.
• Offensive Language: The use of offensive language, including slurs, sexual innuendo, or comments of an explicit nature, is strictly prohibited.

Inappropriate Content Requests

Users are strictly prohibited from:

• Requesting Personal or Sensitive Information: Users may not ask Hosts to share personal information such as their phone number, address, or any other private details.
• Soliciting Unlawful Content: Requests for any content that is illegal, explicit, obscene, or otherwise prohibited by law or the Platform’s guidelines are strictly forbidden.
• Soliciting Off-Platform Interactions: Users must not request that Hosts engage in any interaction outside of Playroom.

Spamming and Disruptive Behavior

• Repeated Messaging: Repetitive or spammy messages that interrupt the Host or disrupt the conversation are prohibited.
• Off-Topic or Irrelevant Content: Users must keep their interactions relevant to the context of the conversation. Off-topic content that disrupts the flow of discussion is not allowed.

PRIVACY AND DATA SECURITY IN INTERACTIONS

• Respecting Host Privacy: Users are not permitted to ask for or attempt to obtain any private information about Hosts beyond what they have shared publicly on the Platform.
• No Unauthorized Recording or Distribution: Users are prohibited from recording, screenshotting, or otherwise capturing interactions with Hosts without explicit permission. Sharing Host interactions on other platforms without consent is a violation of these Terms.
• No Unauthorized Recording or Distribution: Users are prohibited from recording, screenshotting, or otherwise capturing interactions with Hosts without explicit permission. Sharing Host interactions on other platforms without consent is a violation of these Terms.

Users may use virtual Coins to purchase gifts and show appreciation to Hosts on the Platform. These virtual transactions are governed by the following policies:

Purchase and Use of Virtual Coins

• No Cash Equivalent: Virtual Coins purchased on the Platform are not exchangeable for cash or any real-world currency.
• Non-Refundable Purchases: All purchases of virtual Coins and gifts are final and non-refundable.
• Token of Appreciation Only: Virtual gifts should be understood as tokens of appreciation within the Platform. Sending gifts to Hosts does not imply any additional privileges or expectations of preferential treatment.

Host Compensation

• No Real-World Payments: Users may not offer Hosts real-world payments or compensation outside of the Platform's virtual gifting system.
• No Obligation on Hosts: Gifts sent to Hosts on the Platform do not obligate Hosts to respond in any specific way or provide special services.

Users must adhere to Playroom's content standards while interacting with Hosts. Violations of content standards may result in penalties, including account suspension. Content shared during interactions with Hosts must meet the following criteria:

Compliance with Legal Standards

• No Illegal Content: Users must not share content that is illegal, including anything that is obscene, defamatory, or otherwise prohibited by law.
• Respect for Host Safety and Well-being: Any content shared should not endanger the safety, privacy, or well-being of Hosts or other Platform users.

Community Standards for Content

• No Promotion of Harmful Behavior: Users must not engage in or promote content that encourages violence, hatred, self-harm, or other harmful behaviors.
• Constructive Engagement: Users are encouraged to maintain constructive and respectful interactions, ensuring that the Platform remains a safe space for all users and Hosts.

Playroom has a robust system for reporting inappropriate behavior, and violations of these Terms are taken seriously.

Reporting Violations

• Reporting Mechanism: Users and Hosts are encouraged to report any violations of these Interaction Terms through the in-app reporting feature.
• Confidential Review: Reported content will be reviewed confidentially by Playroom’s moderation team, and appropriate action will be taken.

Confidential Review:

• Warnings and Suspensions: Minor violations may result in warnings, while serious or repeated violations will lead to temporary or permanent suspension of the User's account.
• Zero Tolerance Policy for Severe Violations: Severe violations, including harassment, solicitation of personal information, or abuse, may result in immediate termination of the User's account.
• Forfeiture of Virtual Goods: If a User’s account is terminated due to a breach of these Interaction Terms, any virtual Coins or gifts associated with the account may be forfeited.

Users are solely responsible for their actions and communications on the Platform.

Acceptance of Consequences

By using the Platform, Users agree to bear the consequences of any violations of these Terms, including the potential loss of account access or other penalties imposed by the Company.

Liability for Damages

Users agree to indemnify and hold the Company harmless from any damages resulting from violations of these Interaction Terms, including any harm caused to Hosts, other Users, or the Company.

Playroom provides a Platform for social interactions but makes no guarantees or representations regarding individual Host interactions.

Platform as a Service

The Platform and Host interactions are provided “AS IS” and “AS AVAILABLE” without any express or implied warranties, including merchantability or fitness for a particular purpose.

Limitation of Liability

The Company is not liable for any damages arising from User interactions with Hosts, including emotional distress, misunderstandings, or other negative outcomes from interactions on the Platform.

The Company reserves the right to update these Interaction Terms at any time. Notifications of any significant changes will be provided through the Platform, and continued use of the Platform constitutes acceptance of the updated terms.

For concerns or complaints related to interactions with Hosts, Users may contact the Grievance Officer. Our Grievance Officer is available to address all user concerns regarding Platform usage and Host interactions.

Grievance Officer Contact Details:

Saurabh Gupta
Email: legal@tamasha.live
Gamepe Technologies Private Limited
Address: C/o Sorted Square Coworking Private Limited,
Panchvati Vastra Nagar, Behind Roshni Ghar Road,
Lashkar City, Gwalior, Gird, Madhya Pradesh 474009

We will respond to all complaints within 15 days.