Privacy Policy

Thank you for using PlayRoom:Random Voice-chat, Ludo (GamePe Technologies Pvt. Ltd.) available on the Google PlayStore ("App"), provided by Playroom ("We," "Us," or "Our"). We are committed to protecting your privacy and providing a safe and secure experience for all users. This Privacy Policy outlines the information we collect, how we use it, and the choices you have about your personal information. By using the App, you agree to the terms of this Privacy Policy.
For Users:

1. Information We Collect:

1.1 Personal Information: We may collect and store information that you provide directly to us when you use the App. This may include your name, profile picture, username, email address, and payment information.
1.2 Usage Information: We automatically collect certain information about your use of the App, such as your interactions with hosts, game activity, and usage patterns. This information is used to enhance your experience and improve the App's functionality.
1.3 Device Information: We may collect information about your device, including your device type, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information:

2.1 Providing Services: We use your personal information to facilitate voice calls, game interactions, and payments with hosts you connect with on the App.
2.2 Customer Support: We may use your information to respond to your inquiries, address technical issues, and provide customer support.
2.3 Improvements: Your data helps us improve our services, enhance the user experience, and develop new features.
2.4 Communication: We may use your email address or phone number to send you important updates, promotions, and other relevant information. You can opt out of receiving promotional emails at any time.

3. Your Privacy with Hosts:

3.1 Your conversations during voice calls may be recorded of quality and compliance purposes not limited to using them in AI systems to auto transcript and detect certain type of conversations that might be inappropriate or illegal.
3.2 Game Interactions: Your interactions during on voice calls are private and not shared with third parties.

4. In-App Purchases:

4.1 Coins: In-app purchases of coins enable you to engage in voice calls with hosts. These purchases are processed securely through third-party payment processors.

5. Data Retention:

We retain your personal information for as long as necessary to provide our services and as required by applicable laws.

6. Your Choices:

6.1 Access and Update: You can access and update your personal information through the App's settings.
6.2 Opt-Out: You can opt out of receiving promotional emails by following the instructions provided in the emails.

7. Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.
For Hosts:

1. Information We Collect:

1.1 Profile Information: As a host, you may provide personal information such as your name, profile picture, and payment details.

2. How We Use Your Information:

2.1 Providing Services: We use your profile information to enable users to connect with you on voice calls.
2.2 Earnings: We use your payment information to process earnings you receive from user interactions.

3. Your Privacy with Users:

3.1 Your conversations during voice calls may be recorded of quality and compliance purposes not limited to using them in AI systems to auto transcript and detect certain type of conversations that might be inappropriate or illegal.
3.2 Game Interactions: Interactions with users during on voice calls are private and not shared with third parties.

4. Security:

We implement security measures to protect your personal information and earnings.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us using the help section of the app.
Changes to Privacy Policy:
We may update this Privacy Policy from time to time. It is your responsibility to review any changes. Continued use of the App constitutes your acceptance of the changes.
Your use of the PlayRoom App is subject to our Terms of Use.

This Privacy Policy is effective from the installation of this app on your device.

Playroom Games (GamePe Technologies Pvt. Ltd.)
India